Return Policy

Nesthalo Return Policy

At Nesthalo, we aim to provide a seamless shopping experience and stand behind the quality of our home essentials. Below is our clear, customer-friendly return policy designed to ensure your satisfaction.

1. Order Cancellation

  • Before Shipment: Orders can be canceled free of charge by contacting us via email at service.nestpalo@outlook.com within 24 hours of purchase.
  • After Shipment: If your order has already been dispatched, you may request cancellation by replying to your shipping confirmation email. However, we cannot guarantee cancellation at this stage.

2. Return Eligibility

  • 30-Day Window: You may return eligible items within 30 days of delivery for a full refund or exchange.
  • Conditions:
    • Items must be unused, in original packaging, and accompanied by a valid proof of purchase.
    • Customized or personalized products (e.g., monogrammed linens, bespoke kitchenware) cannot be returned.
    • Damaged or defective items must be reported within 7 days of delivery for a replacement or refund.

3. Return Process

  1. Contact Us: Email service.nestpalo@outlook.com with your order number and reason for return.
  2. Receive Instructions: Our team will confirm eligibility and provide a return shipping label (if applicable) or instructions for dropping off at a designated location.
  3. Ship Items: Return the item(s) to our warehouse at the address below:
    Nesthalo Returns
    [Insert Physical Address Here]
    [City, State, ZIP Code]
  4. Inspection: Once received, we’ll inspect the items. Refunds will be processed within 5–7 business days.

4. Non-Returnable Items

  • Customized or personalized products.
  • Items damaged due to misuse or negligence.
  • Final-sale items (marked as “Non-Returnable” at checkout).

5. Refund Details

  • Refunds will be issued to the original payment method (e.g., credit card, PayPal) unless otherwise requested.
  • Allow 3–10 business days for the refund to appear in your account, depending on your bank or payment provider.

6. Need Help?

For questions about returns, exchanges, or order issues, contact our dedicated support team at service.nestpalo@outlook.com. We’re here to assist you within 24–48 hours.

Thank You for Choosing Nesthalo!
We value your trust and strive to make every purchase a positive experience. Your feedback helps us improve, so feel free to share your thoughts with us.

Note: Shipping costs for returns are the customer’s responsibility unless the return is due to our error (e.g., incorrect item shipped).

This policy balances clarity, customer convenience, and brand trust while adhering to standard e-commerce practices. Adjust the address and contact details as needed!

Nesthalo Return Policy

At Nesthalo, we aim to provide a seamless shopping experience and stand behind the quality of our home essentials. Below is our clear, customer-friendly return policy designed to ensure your satisfaction.

1. Order Cancellation

  • Before Shipment: Orders can be canceled free of charge by contacting us via email at service.nestpalo@outlook.com within 24 hours of purchase.
  • After Shipment: If your order has already been dispatched, you may request cancellation by replying to your shipping confirmation email. However, we cannot guarantee cancellation at this stage.

2. Return Eligibility

  • 30-Day Window: You may return eligible items within 30 days of delivery for a full refund or exchange.
  • Conditions:
    • Items must be unused, in original packaging, and accompanied by a valid proof of purchase.
    • Customized or personalized products (e.g., monogrammed linens, bespoke kitchenware) cannot be returned.
    • Damaged or defective items must be reported within 7 days of delivery for a replacement or refund.

3. Return Process

  1. Contact Us: Email service.nestpalo@outlook.com with your order number and reason for return.
  2. Receive Instructions: Our team will confirm eligibility and provide a return shipping label (if applicable) or instructions for dropping off at a designated location.
  3. Ship Items: Return the item(s) to our warehouse at the address below:
    Nesthalo Returns
    [Insert Physical Address Here]
    [City, State, ZIP Code]
  4. Inspection: Once received, we’ll inspect the items. Refunds will be processed within 5–7 business days.

4. Non-Returnable Items

  • Customized or personalized products.
  • Items damaged due to misuse or negligence.
  • Final-sale items (marked as “Non-Returnable” at checkout).

5. Refund Details

  • Refunds will be issued to the original payment method (e.g., credit card, PayPal) unless otherwise requested.
  • Allow 3–10 business days for the refund to appear in your account, depending on your bank or payment provider.

6. Need Help?

For questions about returns, exchanges, or order issues, contact our dedicated support team at service.nestpalo@outlook.com. We’re here to assist you within 24–48 hours.

Thank You for Choosing Nesthalo!
We value your trust and strive to make every purchase a positive experience. Your feedback helps us improve, so feel free to share your thoughts with us.

Note: Shipping costs for returns are the customer’s responsibility unless the return is due to our error (e.g., incorrect item shipped).

This policy balances clarity, customer convenience, and brand trust while adhering to standard e-commerce practices. Adjust the address and contact details as needed!